Get more reviews everywhere you sell

No matter where you sell online, positive reviews increase conversions and help product visibility. Feedback helps you automatically turn every great online sale and customer interaction into a request for a great review.

Target positive feedback with smart selective requests on Amazon, eBay, Trustpilot and more.

Put eBay feedback requests on auto-pilot

Feedback offers one of the simplest ways to automatically request reviews from your eBay channels. Increase customer interest and engagement every time by personalising your requests even when sending to large volumes.

Finally there’s a compliant way to get automated Amazon reviews and feedback

Our Feedback tool automates the Request a Review feature in Amazon Seller Central, so it’s 100% compliant with Amazon’s policies. There’s no manual clicking through every order, just a fully automated process for getting the reviews and feedback you deserve.

Boost conversions by automatically turning orders into Trustpilot reviews

Get your Trustpilot score up by automating your review requests with our Feedback tool which works with the Trustpilot Standard Plan and above so there’s nothing standing in the way between you and brilliant customer reviews.

Let Google tell the world about your amazing customer service

Improve your organic search results and help new customers see that you’re a trusted seller by requesting reviews that automatically show on your Google business profile.

“Using eDesk, we have increased our feedback across Amazon and eBay to over 400 positive reviews per month, maintaining a 99% positive seller rating.”

Reviews drive sales and trust

The stats from our survey of eCommerce buyers are eye-popping…

85%

of customers are more likely to give a review if an email is sent following a positive experience

44%

of customers always check online reviews before making a purchase online

90%

of customers contact customer service before leaving a negative review

All eDesk plans include Feedback Lite at no additional cost.

Professional

$ 109

/mo

billed annually

Or $119 billed monthly

25,000

Feedback requests per month

Unlimited marketplaces
Automated feedback requests
Templates and Snippets
Seller and product reviews
Negative feedback management
Feedback report analytics
Sales dashboard
Email support

Premium

$ 219

/mo

billed annually

Or $249 billed monthly

60,000

Feedback requests per month

Unlimited marketplaces
Automated feedback requests
Templates and Snippets
Seller and product reviews
Negative feedback management
Feedback report analytics
Sales dashboard
Email support
Phone support

Ultra

$ 349

/mo

billed annually

Or $379 billed monthly

100,000

Feedback requests per month

Unlimited marketplaces
Automated feedback requests
Templates and Snippets
Seller and product reviews
Negative feedback management
Feedback report analytics
Sales dashboard
Email support
Phone support
Live Chat support

Feedback Lite

up to

250 requests

per month

Unlimited marketplaces
Unlimited webstores
Automated feedback requests
Templates and Snippets
Seller and product reviews
Negative feedback management
Feedback report analytics
Coordinate intelligent request schedules
Sales dashboard
Online help guide
Email support
7 * 5 support
Dedicated account manager

Feedback in eDesk

Boost your reviews and reputation today

We help thousands of businesses who are serious about eCommerce around the world to power billions of dollars of transactions every year.

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FEATURES

our product

Interactive Product Tour

1-to-1 demo

marketplace

d2c or retail

Communication

Tracking & Shipping

management & automation

Product Help

Learn & Connect

customer stories

FEATURES

our product

Interactive Product Tour

1-to-1 demo

marketplace

d2c or retail

Communication

Tracking & Shipping

management & automation

Product Help

Learn & Connect

customer stories

Get more reviews everywhere you sell

Put eBay feedback requests on auto-pilot

Finally there’s a compliant way to get automated Amazon reviews and feedback

Boost conversions by automatically turning orders into Trustpilot reviews

Let Google tell the world about your amazing customer service

Reviews drive sales and trust

Professional

25,000

Premium

60,000

Ultra

100,000

Feedback Lite

250 requests

Feedback in eDesk

Boost your reviews and reputation today

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