Mirakl is a French cloud-based e-commerce software company. It provides online marketplace software to retailers, manufacturers and wholesalers.
Mirakl and eDesk
Once you connect your Mirakl account to eDesk, it will display all your messages, orders and order information in one place to help your Support Team stay on top of tickets.
You can connect all your Mirakl marketplaces so you can prioritise tickets, have all the information you need on-hand and respond faster to customer queries from one shared mailbox.
What are the benefits of using the Mirakl app?
Connecting your Mirakl account to eDesk will allow you to see all your buyer messages from that Mirakl account directly in your eDesk Mailbox.
You will also see the relevant Mirakl customer data directly on the right-hand side of every single ticket so you can reply to your customers directly from eDesk.
All your orders on Mirakl will be displayed within your eDesk account too.