Magento empowers thousands of retailers and brands with the best e-commerce platforms and flexible cloud solutions to rapidly innovate and grow.
Magento and eDesk
Once you connect your Magento account to eDesk, it will display all your messages, orders and order information in one place to help your Support Team stay on top of tickets.
You can connect all your Magento marketplaces so you can prioritise tickets, have all the information you need on-hand and respond faster to customer queries from one shared mailbox.
What are the benefits of using the Magento app?
Connecting your Magento account to eDesk will allow you to see all your buyer messages from that Magento account directly in your eDesk Mailbox.
You will also see the relevant Magento customer data directly on the right-hand side of every single ticket so you can reply to your customers directly from eDesk.
All your orders on Magento will be displayed within your eDesk account too.